Service listing
CM Information Specialists provides health document solutions to all aspects of Release of Information including:

• Copying
• Scanning/Archiving
• Scanning paper health documents for :
  • Electronic data transfer to individual requestors
  • Inclusion in medical records systems
  • Or to disc/DVD to free up valuable storage space. Archived health documents on disc/DVD provide easier accessibility and eliminate storage and retrieval fees incurred through the use of warehouse storage facilities.

Electronic data transfer
CMIS offers the ability to encrypt, up-link and make record sets available to the requestors through a secure transmission. No paper copies are required. For more information about secure electronic data transfer click here.

Data importing
CMIS has the ability to import data directly from an electronic format (usually an EMR) and then export that data, electronically, to another party.

On-site staffing
CMIS’s trained, flexible staff is available long-term or to cover for vacations, sick time, and leave of absences. And CMIS provides the same support for its own health document specialists at client facilities to ensure consistent coverage of work volume.

Tracking
CMIS completes a tracking log identifying the disposition of patients’ health documents. This tracking, performed in accordance with clients’ policies are entered manually or electronically and provide a release history in accordance with HIPAA regulations. Tracking software is available to our clients upon request.

Consultation Services

• HIPAA
• Designated Record Sets
• Release Policies
• Gap analysis

File conversions
Converting health document files from alphanumeric to terminal digit systems.
Scanning paper health documents into electronic medical records systems or to disc/DVD to free up valuable storage space

File purging
CMIS can assist with the purging of files after paper documents are transferred to electronic systems.

Outsource services
CMIS staff can provide turnkey ROI services. It can also provide full or part-time health document specialists, and short-term assistance to cover leave of absences, vacations, or illness.

Flexible staffing
CMIS cross trains health document specialists at multiple client sites to ensure consistent coverage in times of illness or vacation. CMI’s temporary health document specialist will be knowledgeable in release of information and will follow all procedures and policies set by the client’s facility.

CopyMed Secure
Please click here for information.

Service focus
CMIS’s ROI services focus on:

Security:
HIPAA, which has been in effect since April 14, 2003, has revolutionized how confidential medical information is handled. Understanding and respecting HIPAA has legal and ethical implications for every patient, provider and support personnel in the medical field.

CMIS is committed to providing the best personnel, procedures and technology required to ensure HIPAA compliance and confidentiality. CMI’s health document specialists receive regular training to assure understanding and compliance of applicable federal and state laws governing the release of information.

Technology:
Technologies and procedures assure HIPAA compliance. CMIS’s cutting-edge, secure data transfer software (CopyMed Secure) allows for instantaneous transfer and tracking of medical records.

Customer Service:

Turnaround time:
Requests handled through the US mail, are sent the day they are processed.

Quality:
CMIS health document specialists are trained to quality check their work for accuracy, quality, and adherence to facility specific policy. Additionally, each CMIS health document specialist is subject to unannounced quarterly quality reviews to guarantee compliance. These management reviews decrease errors and increase customer satisfaction.

Limited liability:
Protected health information and the equipment that supports our work always stays onsite. CMIS health document specialists process requests by mail, fax, or electronically as allowed by clinic policy. Quick turnaround and onsite equipment minimizes the chance of protected health information ending up where it does not belong or being seen by unauthorized persons.

Collaboration:
CMIS partners with Coordinated Business Services (a JD Powers recognized company) to provide the most technologically advanced scanners, printers, and copiers for use at your facility.

Service Areas:
CMIS serves the upper Midwest including Minnesota, North Dakota and South Dakota and Wisconsin